Privacy Policy Cebo International (Website & Mud-Guide App)

Privacy Policy Cebo International (Website & Mud-Guide App) Date: 08-05-2025

1. Introduction / Scope
   Cebo International, located at Westerduinweg 1, 1976 BV IJmuiden, The Netherlands (hereinafter "Cebo"), is responsible for processing personal data as described in this privacy policy. This policy applies to both the use of the website www.cebo.com (the "website") and the Cebo Mud-Guide mobile application (the "app"). For publication in the Google Play Store and Apple App Store, this statement fully applies to the app and is used in the store listings.
   
   
2. Contact Information
   Cebo International Westerduinweg 1 1976 BV IJmuiden The Netherlands
   Website e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
   App support e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
   Phone: +31 (0)255 - 54 62 62
   
   
3. Personal Data We Process
   • Website: name, gender, phone number, e-mail address, IP address, location data, activity data, browser and device information.
   • App-specific: locally stored on your device: name, company name, phone number, and e-mail address.
   These data are not transmitted to our servers unless you use the "Contact Us" feature in the app, in which case only the selected fields are shared.
   
   
4. Legal Bases
   We process your data on the following grounds:
   • Consent (GDPR Art. 6(1)(a)) for app installation and any analytics opt-in.
   • Performance of a contract (Art. 6(1)(b)) for providing services and support.
   • Legitimate interest (Art. 6(1)(f)) for improving our services.
   
   
5. Special / Sensitive Data
   The website and app are not intended for children under 16. We do not verify age but rely on parental consent. If you believe we have collected data from a minor without permission, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
   
   
6. Purposes of Processing
   • Providing contact and support via the website and app.
   • Offline storage of product data in the app.
   • Improving functionality through aggregated analytics, only after opt-in in the app.
   
   
7. Automated Decision-Making
   Cebo does not make decisions based solely on automated processing that have legal consequences. For analytics, we use Google Analytics (website) and an analytics SDK in the app; all data is anonymous and aggregated after opt-in.
   
   
8. Cookies and Similar Technologies
   • Website: technical, functional, and analytical cookies as described under "Cookie Settings".
   • App: no cookies; data is stored locally in secure local storage.
   
   
9. Retention Periods
   

   Data Category	Retention Period	Purpose
   Name, adress, gender, e-mail	02 years	Marketing / Service
   Phone number	01 year	Marketing / Service
   IP-address website activity	02 years	Analytics
   Local app data (name, etc.)	Until deletion or uninstall	Offline usability
   App analytics (after opt-in)	01 year, aggregated	Functional improvement

   
   
   
10. Sharing with Third Parties
    • Only when necessary for contract performance or to comply with legal obligations.
    • App data is not shared with third parties except when you explicitly choose to contact us via the app.
    
    
11. Your Rights
    You have the right to access, rectify, erase, restrict processing, object, and data portability. Submit requests to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. (app). Verification may require a copy of your ID (without BSN).
    
    
12. Complaints
    You have the right to lodge a complaint with the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl
    
    
13. Security
    • Website and app communication via HTTPS (TLS 1.2+).
    • App data encrypted locally (AES encryption).
    • No background synchronization except upon explicit actions.
    
    
14. Google Play Store Data Safety
    In the Google Play Store, we declare:
    • User data (name, company, phone, e-mail): locally stored, not shared.
    • Device information (model, OS version): anonymous, for statistical purposes only.
    • No advertising IDs or profiling.
    
    
15. Apple App Store Privacy
    In the App Store under "App Privacy" we declare:
    • Contact and identification data: stored locally on the device; only transmitted upon explicit contact action.
    • Analytical data: aggregated, after opt-in.
    • No cross-app tracking (AppTrackingTransparency not used).
    
    
16. In-App Privacy Settings
    In Settings → Privacy you can:
    • Enable/disable analytics (opt-in)
    • Delete locally stored contact data
    
    
17. Store Compliance
    We keep this privacy policy up to date in the "App Privacy" (Apple) and "Data Safety" (Google) sections of the store listings. Each update is implemented after store approval.